Three inches of snow over night. It took out our Direct TV for 4 hours! Of course, the problem is not that I didn't have TV, it's that last year we had over 60 inches of snow and didn't have a problem. This year we've hardly any this year and we lose reception. No help from customer service, sorry out of luck, just have to wait til is melts a little. Can't climb up there myself! It makes me think...what if there is severe weather and we need to stay on top of it....hmmmmm, no TV and by the way, too bad! May have to call Comcast again. Anyway, wishing I was on the lake right now gazing at this lovely home.